Poinsettia Paradise SMS Privacy Policy & Terms and Conditions
Effective Date: 12-01-2024
Poinsettia Paradise respects your privacy and is committed to protecting your personal information. This SMS Privacy Policy and Terms and Conditions explain how we collect, use, and protect your mobile phone number and related data when you opt in to receive text messages from us.
1. How We Collect Your Information
We collect opt-in consent verbally from our customers. You may choose to opt in to receive SMS communications from us either:
- In person at our physical location
- Over the phone when calling our business
Our staff is trained to request opt-in consent using the following script:
“By providing your phone number and agreeing to receive texts, you consent to receive text messages from Poinsettia Paradise regarding Customer Care and Delivery Notifications. Consent is not a condition of purchase. Message frequency varies based on communication needs. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. No mobile opt-in information will be shared with third parties. Our privacy policy and terms and conditions are available on www.poinsettiaparadise.com/privacy-policy.”
2. How We Use Your Information
When you opt in to receive SMS messages from Poinsettia Paradise, we may send you:
- Customer service updates
- Delivery notifications
- Special offers or promotions
- Other relevant communications related to our services
3. Opting Out
You may opt out of receiving SMS messages from Poinsettia Paradise at any time by replying STOP to any message you receive. Once you opt out, you will no longer receive SMS communications unless you choose to opt in again.
For additional support, reply HELP or contact us at:
- Phone: (954)669-1874
- Email: info@rallanholdings.com
- Website: www.poinsettiaparadise.com
4. Message Frequency & Fees
- Message frequency varies based on communication needs.
- Standard message and data rates may apply depending on your mobile carrier plan.
5. Data Protection & Sharing
- We do not share, sell, rent, or trade mobile opt-in data with third parties.
- Your mobile phone number and related data are securely stored and used only for the purposes stated in this policy.
6. Terms and Conditions
6.1 User Responsibilities
By opting in to receive SMS communications from Poinsettia Paradise, you agree to:
- Provide accurate and up-to-date contact information.
- Not use our services for any unlawful or prohibited purposes.
- Take responsibility for any message and data charges incurred through your mobile carrier.
6.2 Service Availability
Poinsettia Paradise is not responsible for any delays or failures in the delivery of SMS messages due to mobile network issues or technical difficulties beyond our control.
6.3 Changes to SMS Terms
Poinsettia Paradise reserves the right to modify, update, or discontinue SMS messaging services at any time. Any updates will be posted on our website at www.poinsettiaparadise.com/privacy-policy.
6.4 Limitation of Liability
Poinsettia Paradise is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of SMS messaging services.
7. Contact Information
If you have any questions about this policy or need assistance, please contact us at:
- Phone: (954)669-1874
- Email: info@rallanholdings.com
- Website: www.poinsettiaparadise.com
By opting in to receive text messages, you acknowledge that you have read, understood, and agreed to this SMS Privacy Policy & Terms and Conditions.